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Verizon Van lines Complaint - False advertising
Verizon Van lines Complaint

Verizon Van lines Complaint


False advertising

This company is definately not a true mover as they claim. The explained everything to us as if they were a real moving company and had their own trucks but in reality, they brokered or sold my move to another company and left us to deal with the company after the fact. They claimed to have "overestimated" our shipment intentionally when in reality we were charged an additional $540 after loading and not told until the day of the delivery in Arizona despite us making several calls to the actual movers who moved us for a total. We would not reccomend this company to anyone.

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VerizonCares says: (8 years ago)
I am sorry to hear your move was not a pleasant experience and kindly ask that you supply your move reference number or name so that we may review your account and address your complaint properly. Simply stating you moved to AZ is some what vague and could included hundreds of clients.

Just for verification Verizon van lines operates as a van lines with over 200 agents nationwide and have never sold or brokered a move as you suggest, this would be the same as Atlas or United van lines.

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